| SOLUS
Customer Satisfaction Index
As a Solus Suzuki
Main Dealer, our performance (in respect to customer satisfaction)
is monitored ongoing throughout the year, and the results are collated
and published as a league table once a year.
Redcar Motorcycles achieved the number one position in 2003, and were
also voted runners-up in 2004, We have also just been named as UK
DEALER OF THE YEAR for 2006 by the SUZUKI OWNERS CLUB OF
GREAT BRITAIN ,keeping us right up there at the top!
We are EXTREMELY proud of this achievement, and would like to say
a big "thank you" to all our customers who took the time
to complete and return the survey questionnaire.
Below are a selection of the actual comments that our customers gave
regarding their service experience at Redcar Motorcycles:
- Excellent customer
service and help from all at Redcar
- Nice blokes, first class
service
- Can't fault them
- Redcar is an excellent
dealer
- They obviously enjoy
their work
- Polite, helpful and
feeling of trust
- Very professional and
helpful
- They understand my needs
and understand bikes
- Redcar are the best
in the business
- Always good service
and use of loan bike
- This dealer must be
the best in the UK
- Quite simply, an excellent
dealer!
- Professional, polite,
efficient service. Excellent repair, well explained
- Very impressed, the
"old school" type of genuine care for the customer
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